Privacy Policy

To run the Service, Clara collects:

• Your phone number — used to identify your account and deliver messages.
• An optional display name — only if you provide one, so Clara can address you.
• Message content — the texts you send and the replies Clara generates, so it can respond and remember context.
• Basic metadata — timestamps, delivery status, and your timezone for scheduling.
• Consent records — your messaging opt-in choices with their timestamps, the IP address and browser user agent at the time of consent, and the version of the consent text you were shown, kept as proof of consent.

We use this information to verify your number, respond to your messages, deliver the reminders and briefings you request, maintain conversation context, and keep the Service secure and reliable. We do not sell your personal information.

No mobile information (including your phone number) and no SMS opt-in or consent data will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are never sold, rented, or shared with any third party under any circumstances.

Message frequency varies by usage and your settings (proactive texts, when enabled, are typically 1–3 messages per day). Message and data rates may apply.

Consent to proactive texts is collected via an optional, default-unchecked checkbox on the registration form or by texting YES to Clara, as documented on our SMS opt-in page.

The limited service providers described below process your data only to operate Clara on our behalf — never for their own marketing. This exclusion of opt-in and consent data from any third-party sharing applies to every category of data described in this policy.

Text messages are delivered through Twilio, our SMS provider, which processes your number and message content to send and receive texts. Message content is also processed by AI language-model providers to generate Clara's replies. These providers act solely on our behalf under contract and are bound by their own security and confidentiality commitments; they do not use your data for their own purposes.

We keep your conversation history to provide continuity until you delete it or deactivate your account. You can wipe your history at any time by texting a delete command, after which we remove message content from active systems within a reasonable period, subject to short-lived backups and legal obligations.

• Reply STOP to opt out of all messages at any time.
• Reply HELP for help and contact information.
• Delete your message history on request.
• Deactivate your account to remove your profile.

Messages are encrypted in transit, access to stored data is restricted, and phone numbers are masked in our internal tools. No system is perfectly secure, but we work to protect your data with industry-standard safeguards.

Clara is not directed to children under 13, and we don't knowingly collect their information.

Privacy questions or requests? Email support@a3v01d.com.